At Icescape, we understand that delivering a successful ice rink experience takes more than just great equipment — it takes expertise, planning, and the right people behind the scenes. That’s why we offer flexible turnkey packages designed to support you at every stage of your hire period.
Whether you’re hosting a festive attraction, a city-centre installation, a corporate activation, or a seasonal community rink, we can provide as much — or as little — operational support as you need.
If you’re looking for a completely hands-off solution, our fully managed ice rink package is the perfect choice.
From day one through to the final skate session, our experienced and fully trained team can oversee every aspect of the operation, including:
Professional rink management
Recruitment, staffing and rota coordination
Health and safety compliance
Skate hire and front-of-house support
Customer flow and queue management
Ice stewarding, maintenance and reporting
Our skilled crews take the pressure off your internal team, ensuring smooth day-to-day operations and an exceptional experience for your visitors. We pride ourselves on creating welcoming, safe, and well-run environments where customers feel confident, cared for, and excited to return.
With our turnkey management service, you gain complete peace of mind knowing that industry professionals are handling every operational detail.
For clients who wish to utilise their own staff, we provide structured training and support programmes designed to equip your team with the confidence and knowledge required to run an ice rink successfully.
Operational Knowledge: Daily opening and closing procedures, ice care & maintenance routines, basic plant operation awareness, skate hire systems and ice stewarding
Health & Safety: Risk awareness and hazard management, incident response procedures, safe session management, customer welfare and safeguarding
Customer Experience: Managing skate sessions, delivering excellent front-of-house service, creating a welcoming rink atmosphere
We ensure your staff understand not just how to operate the rink, but why each procedure matters. This builds confidence, accountability, and professionalism across your entire operation.
If you’d like to discuss a managed package or learn more about our training, we’d be delighted to help you create the perfect solution for your next ice rink project. Drop us an email or give us a call on 01454 568800 for more information.