FREQUENTLY ASKED QUESTIONS

LOOKING TO HIRE A REAL ICE RINK?

Take a look at our most frequently asked questions detailed below. If there’s anything else we can help with feel free to email us, or even better – give us a call on 0333 335 7070 for a no-obligation quote. We’d be more than happy to discuss your event requirements and can help create your best event yet!

WHAT TYPE OF ICE RINKS DO YOU OFFER?

All of our ice rinks are made of real ice and are not synthetic. Our unique ice system has been specifically designed for its rapid deployment and quick-freezing properties.

WHAT ARE THE SIZES OF ICE RINKS YOU OFFER?

The average ice rink is 600m2 but there are smaller and larger sizes available. We can provide flexible solutions depending on your requirements.

HOW MUCH DOES IT COST TO HIRE AN ICE RINK?

The cost of installation depends on a variety of factors which include the size of the rink and any other additional services which you may require.

To give you a rough idea, rental costs start from around £60,000+VAT for our smallest rink. This would be for our minimum 6 week hire period. We would be happy to provide you with a detailed quote once your needs have been identified.

HOW LONG DOES IT TAKE TO SET UP AN ICE RINK?

It depends on the size and construction of the rink. Typically it will take 2 to 3 days to build and freezing the water takes a further 36-72 hours.

WHAT DO YOU OFFER AS PART OF THE PACKAGE?

We offer tailored packages which include a variety of skates, skating aids, ice resurfacers, temporary structures and more. Take a look at our accessories page here.

ARE YOUR ICE RINKS ONLY AVAILABLE DURING TRADITIONAL SEASONAL PERIODS?

Our ice rinks are extremely popular during the winter period and we have also provided rinks for customers in the Spring and Summer.

WHAT ARE THE COMMERCIAL BENEFITS OF HAVING AN ICE RINK?

Ice rinks will increase footfall, dwell time and they provide an opportunity for income from concession stalls and seasonal markets, acting as a differentiator between you and your competitors.

CAN WE MANAGE THE ICE RINK OURSELVES?

Yes, our experienced staff can provide a unique training programme to enable your staff to successfully manage the ice rink. If needed, we can also provide staff to operate your ice rink, including first aiders.

ARE YOUR ICE RINKS SUITABLE INDOORS AND OUTDOORS?

Yes, our rinks are suitable for most locations. 

HOW MANY PEOPLE CAN I HAVE ON THE ICE RINK AT ANY ONE TIME?

It depends on the size of the rink, but you need to allow 3m2 per person. On a 600m2 rink you could have up to 200 skaters.

HOW LONG SHOULD EACH SKATING SESSION LAST?

They can be as long as you like, but we generally recommend 45 minute sessions with a 15 minute break between each session.

HOW MUCH CAN I CHARGE PER SKATING SESSION?

It varies according to your location and the size of the rink; you may also want to consider off-peak and peak time rates. Typically we see people charging anything between £5 and £15 for a 45-minute session.

DO YOU NEED ACCESS TO WATER ONSITE TO BUILD AN ICE RINK?

Yes. Arrangements should also be made with your water supplier before installation.

WHAT MAINTENANCE DO YOU PROVIDE FOR THE ICE RINK SURFACE?

We provide manual snow scrapers for maintenance of smaller ice rinks and can also supply motorised re-surfacers for larger rinks.

ARE YOUR ICE RINKS ONLY AVAILABLE IN THE UK?

Currently we only operate ice rinks in the UK.

ARE YOUR ICE RINKS AVAILABLE FOR SALE AS WELL AS HIRE?

No, sorry, we only rent them.

HOW DO I APPLY FOR A JOB TO WORK ON ONE OF YOUR ICE RINKS?

Please send your CV to our HR department – hr@icescape.co.uk. Check out our careers page for more information.